FAQs

All prices are shown in Australian dollars.

Choice of plants may vary, depending on availability of starter plants. However, the number and types of plants provided will be very close to those shown in pictures

Regretfully, we cannot arrange a refund or resend a Venya Gift to you, if the original plants are disposed of, thereby making them unavailable for us to assess the cause of the problem. Please check out our refund & compensation policy for more information.

For plants that are meant to be in water will be shipped wrapped in wet wrappings. These plants must be placed in fresh water as soon as they are received.